06bet Privacy Policy: How We Handle Your Account Data
When you open an account with us, we collect only what we need to run your account securely and process transactions through Nagad, Upay and Bank Transfer. This page sets out exactly what we collect, how long we keep it, and what steps you can take to review or correct it — access depends on your local law and eligible region.
Account data handled with care
Nagad, Upay, Bank Transfer transaction records
Your rights: review, correct, contact
Applies to all 06bet account holders
POLICY POSTURE
What Data We Collect and Why
We collect the information you provide when you register — your name, contact details and account credentials — and the activity generated when you use the platform. This includes transaction records linked to your chosen payment method, whether that is Nagad, Upay or Bank Transfer. We also collect device identifiers and session data so your account stays consistent whether you access it on a handset or a desktop. We do not sell your personal data to third parties, and we do not share it with unrelated commercial entities outside what is required to process a transaction or meet a legal obligation. Data linked to your Nagad or Upay transactions is retained only for as long as account administration and applicable regulatory requirements demand. When that period ends, the record is deleted or anonymised. If you use Bank Transfer, your banking reference details are stored only for reconciliation purposes and are not used for any other purpose. The scope of these obligations depends on your local law and the eligible regions in which this policy applies. Where local rules require a shorter retention window or broader deletion rights, those rules take precedence. Questions about any specific data point we hold should be directed to our support channel, where a member of the team will identify the record, confirm its status and explain your options.
Nagad
Transaction references tied to your Nagad wallet are stored for account reconciliation and deleted once retention obligations are met.
Upay
Upay payment records are held only for as long as needed to support your account history and any required financial reporting.
Bank Transfer
Bank Transfer reference data is kept solely for reconciliation. It is not used for profiling or shared with unrelated parties.
Device Data
Session and device identifiers help maintain account continuity across your handset and desktop. They are not sold or passed to advertisers.
POLICY SCOPE
Where This Policy Applies and What It Covers
This policy covers the data we hold about you as an account holder. It does not extend to third-party sites or services linked from our pages, and it does not override the separate terms that govern individual game studios or payment processors. Availability of rights and remedies depends on your local law and eligible region.
Account Access
Applies to all data collected at registration and during active account use, including login records and session history stored against your profile.
Transaction Records
Covers payment references for Nagad, Upay and Bank Transfer. Each record is linked to your account and accessible through the transaction history in your account dashboard after login.
Site Content
General browsing data collected while you navigate the platform falls within this policy. It is used only to maintain your session and is not linked to your identity unless you are logged in.
Third-Party Services
Game studios, payment processors and external links operate under their own data terms. This policy does not govern what those services collect on their own infrastructure.
YOUR ACCOUNT RIGHTS
Practical Steps to Review or Correct Your Data
You have the right to know what personal data we hold, to ask for corrections if anything is wrong, and to request removal where local law and our retention obligations permit. The most direct route is your account dashboard, where your registered name, contact details and linked payment methods are displayed. If you spot an error — a misspelled name, an outdated email address or an incorrect payment reference — you can submit a correction request through our support channel and a team member will confirm the change within the timeframe shown in your account. Raising a question about data does not affect your account standing. If you want a copy of the data we hold on you, send the request through the same support path with your account identifier and the specific records you want reviewed. We will confirm receipt and outline the steps that follow. Where your local law grants broader deletion rights, those rights apply — note them in your request and we will assess accordingly.
Review Your Records
The current state of your registered details and payment history is shown in your account dashboard after login. Check there first before raising a support request.
Correct Account Details
Submit a correction through our support channel with your account identifier and the specific field to update. The team will confirm the change and note it on your account.
Raise a Data Question
Any question about what data we hold, how it is used or how long it is kept can be sent to support. Include your account reference so the team can locate the right record quickly.
Request Support on Deletion
Where your local law and eligible region permit deletion, state this clearly in your request. We assess each case against retention obligations and confirm the outcome in writing.
CONTACT ROUTES
How to Reach Us About This Policy
For any question about your data, a correction request or a deletion inquiry, use the support paths below. Include your account identifier in every message so the team can locate your record without delay. Response times depend on the volume of requests at the time you write.
Live Chat
Open the chat window from your account dashboard to reach the support team directly. Quote your account reference and the specific data point you are asking about.
Email Support
Send data inquiries to the support email address shown in your account settings. Include your registered contact details and a clear description of the request.
Account Dashboard
Your registered details, linked payment methods (Nagad, Upay, Bank Transfer) and transaction references are visible in the dashboard after login — check there first.
HOW WE MANAGE DATA
Data Handling, Cookies and Account Security
We apply access controls so that only authorised processes can read your account data. Cookies are used to maintain your session and keep your account state consistent across devices — if you log in on a handset and return on a desktop, the session continues without requiring you to re-enter payment preferences. You can adjust cookie settings in your browser at any time; disabling session cookies may affect how your account loads. Data retention periods are set by the combination of our operational requirements and applicable local rules. We review retention schedules periodically, and the current state of our data practices is always reflected in the version of this policy published on this page.
Access Controls
Account data is accessible only to authorised internal processes. We do not share personal data with third parties outside transaction processing and legal obligations.
Cookie Management
Session cookies keep your account consistent across your handset and desktop. Adjust cookie preferences in your browser settings; changes take effect on the next page load.
Retention Schedule
We keep data for as long as account administration and local regulatory requirements demand. When that window closes, records are deleted or anonymised — no indefinite storage.
Policy Updates
When this policy changes, the updated version is published here with a revised date. Continue using your account after a change means you have seen the updated terms.
POLICY QUESTIONS
Common Questions About Your Privacy at 06bet
The questions below cover what we hold, how long we keep it, how to reach us and what your rights look like in practice. Eligibility for specific rights depends on your local law and region.
What personal data does 06bet hold about me?
We hold your registration details, login and session records, and transaction references linked to Nagad, Upay or Bank Transfer. The current state of your registered details is visible in your account dashboard after login. Contact support if you need a full breakdown of a specific record.
How long do you keep my transaction records?
Transaction references are retained for as long as account administration and applicable local regulatory requirements demand. Once that period ends, records are deleted or anonymised. The exact window depends on your local law and eligible region — note your jurisdiction in any retention query you send us.
Can I ask for my data to be corrected or deleted?
Yes. Submit a correction or deletion request through our support channel with your account identifier and the specific field in question. Deletion rights depend on local law and our retention obligations. We confirm the outcome in writing after reviewing each request.
Does 06bet share my data with third parties?
We do not sell your data. We share it only where required to process a transaction through your chosen payment method (Nagad, Upay, Bank Transfer) or to meet a legal obligation. Game studio providers and external links operate under their own separate data terms.
How do cookies affect my account?
Session cookies keep your account state consistent across your handset and desktop. You can adjust cookie settings in your browser at any time. Disabling session cookies may affect how your account dashboard loads, but it does not remove your account data from our records.
How do I raise a question about this policy?
Use the live chat from your account dashboard or the support email address shown in your account settings. Include your account reference and a clear description of your question. The team will confirm receipt and outline the next steps based on what you have asked.
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