These terms set out the rules that apply when you open and use your 06bet account — covering how transactions are handled, what we expect from you, and what you can expect from us. Access to this platform depends on your local law and eligible region in Bangladesh.
Account Use Policy
Nagad, Upay & Bank Transfer
Session Controls Included
Jurisdiction-Dependent Access
POLICY POSTURE
How These Terms Work for Your Account
By creating an account on 06bet, you confirm that you have read, understood and agreed to these terms in full. They apply from the moment your account is active and remain in effect for every session, transaction and interaction you have with the platform. We update these terms when our policies or services change. When that happens, we post the revised version here and note the change in your account dashboard — it is your responsibility to check back and review any updates before continuing to use the platform. Transactions made through Nagad, Upay or Bank Transfer are processed under the rules described in the payment section of your account settings. We do not override the terms set by those payment services; our policy covers only what happens once funds reach or leave your 06bet wallet. If any part of these terms conflicts with local law in Bangladesh, the applicable local law takes precedence for residents of that jurisdiction. Where eligibility is uncertain, access depends on your specific region and the laws that apply there. These terms do not constitute legal advice, and we recommend you seek independent guidance if you are unsure about your eligibility.
Nagad
Transactions via Nagad are subject to both 06bet account terms and Nagad's own service conditions.
Upay
Upay payments into your wallet are governed by the limits and verification steps shown in your account.
Bank Transfer
Bank Transfer routes follow the confirmation and processing steps visible in the deposit section of your account.
WHAT IS COVERED
Where These Terms Apply and What They Cover
These terms are specific to your 06bet account and the services we operate directly. They do not extend to third-party services, external payment providers or content supplied by studios whose games appear in our lobby. Each area below clarifies what falls inside or outside the scope of this policy.
Account Access
Covered. Your login credentials, session history, account status and any restrictions placed on your account fall fully within these terms. Changes to access rights are communicated through your account dashboard after login.
Wallet Transactions
Covered. Deposits and withdrawals processed through your 06bet wallet — including those using Nagad, Upay or Bank Transfer — are governed by these terms. The specific limits and steps are shown in your account settings.
Site Content and Games
Partly covered. The availability of game titles from studios such as CQ9, PG Soft and Habanero depends on the terms each studio operates under. We make those titles accessible; their internal mechanics are governed by the respective provider.
Third-Party Services
Not covered. External sites, payment apps and any service you access from a link on our platform operate under their own terms. We are not responsible for the policies of Nagad, Upay or Bank Transfer beyond our own account-level rules.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
These terms are not only obligations — they also outline what you are entitled to ask us to do on your behalf. You have the right to review your transaction records at any time through the history tab in your account. If any account detail is incorrect — such as a registered phone number or linked payment method — you can submit a correction request through the account settings page. Raising a question about how your data is handled, how a term applies to your situation, or why a transaction was flagged is straightforward: use the support channel in your account and reference the specific policy section you are asking about. We aim to respond to policy queries through the same channel where they were received. Keep a note of your query reference if one is provided — it helps us locate your case faster and keeps the conversation in one place.
Review Transaction Records
Open the history tab inside your account to see a full log of deposits, withdrawals and session activity. Records are visible as soon as a transaction is confirmed.
Correct Account Details
Submit a correction through account settings if your registered contact, payment method or profile information is out of date. Verification may be required before changes take effect.
Raise a Policy Question
Use the support channel in your account and reference the clause you are asking about. We treat policy questions separately from general support tickets so they reach the right team.
Request Account Support
If your account is restricted or you believe a term has been applied incorrectly, contact us with your account reference and the relevant transaction ID. We review each case on its own facts.
POLICY CONTACT PATHS
How to Reach Us About These Terms
Policy questions are handled separately from general account queries. Use the channel that matches your situation — account-level restrictions go through live support, written policy requests go through email, and urgent access issues have a direct escalation path available in your account settings.
Live Chat Support
Open the chat icon inside your logged-in account to reach the support team directly. For policy questions, mention the specific term you are asking about so we can route your query correctly.
Email Policy Request
For formal written requests — such as data correction or account-restriction review — send an email from your registered address. Include your account reference and the policy section you are referencing.
Account Settings Escalation
If you cannot reach support through the above routes, the escalation path is accessible from the help section inside your account settings page. Follow the steps shown there to submit a formal case.
POLICY HANDLING STANDARDS
How We Manage This Policy and Your Account Data
We keep these terms current and accessible. Every revision is dated and posted here before it takes effect, so you can compare what changed. Your account data — including session records and linked payment methods such as Nagad or Bank Transfer — is held only for as long as required by the operational and legal obligations that apply to us. If you want to know what data we hold, request a summary through the email channel listed in the support section above. Account security is your shared responsibility: we secure the platform on our side, and you are responsible for keeping your login credentials private. If you suspect your account has been accessed without your permission, use the account settings page to change your credentials immediately and then contact support with your account reference.
Policy Revision Process
Every update to these terms is posted here with a visible revision note. The current version is always the one displayed on this page; archived versions are available on request through our support channel.
Data Retention
Account and transaction records are retained in line with our operational obligations. You can request a summary of the data we hold by contacting us through the email path listed above with your account reference.
Account Security
We apply security measures on the platform side. You are responsible for protecting your own credentials. If access to your account is compromised, update your login details through account settings and notify support without delay.
Requesting Changes
To request a correction to your account record or to dispute how a term was applied, contact us in writing via your registered email address. We log every formal request and provide a reference number for follow-up.
TERMS FAQ
Common Questions About These Terms
The questions below cover what we hear most often from account holders in Bangladesh about how these terms work in practice. If your question is not answered here, use the support channel in your account to ask directly.
Do these terms apply to my Nagad and Upay transactions?
Yes. Any deposit or withdrawal you make through Nagad or Upay into your 06bet wallet is covered by these terms on our side. The payment provider's own conditions also apply separately. Both sets of rules operate at the same time.
What happens if the terms are updated while my account is active?
We post the updated version on this page before any change takes effect. Your account dashboard will reflect the current state. Continuing to use the platform after an update means you accept the revised terms, so check back whenever you see a revision notice.
Can I access this platform if I am based in Bangladesh?
Access depends on your local law and the eligible regions we serve. We do not make a blanket legal determination on your behalf. Check the eligibility and jurisdiction information in your account settings or contact support if you are unsure about your specific situation.
How do I correct a mistake in my account details?
Go to account settings and submit the correction there. For changes to your registered phone number or linked payment method, verification steps will be shown on screen. If the settings page does not allow the change directly, contact support with your account reference.
What should I do if I think a term was applied to my account incorrectly?
Contact us in writing through your registered email address. Include your account reference, the transaction ID if relevant, and the specific clause you believe was applied incorrectly. We review each case individually and provide a written response.
Are game rules from studios like PG Soft or CQ9 covered by these terms?
The availability of game titles in our lobby is covered by these terms. The internal game mechanics and prize structures for titles from studios like PG Soft or CQ9 are governed by those studios independently. We make the games accessible; the studio sets the game rules.